Frequently Asked Questions
Everything you need to know about your favorite brew.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches and pack them in one-way valve bags immediately to lock in flavor and aroma before shipping them directly to your door.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Depending on your location, standard shipping takes between 3 to 5 business days.
Do you offer organic or fair-trade options?
Yes, a significant portion of our catalog features certified organic and fair-trade selections, ensuring ethical sourcing and high-quality standards.
Can I return my order if I am not satisfied?
Due to the perishable nature of food and beverage items, we cannot accept returns. However, if there is an issue with your order, please contact us within 14 days for a replacement or refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you provide grind options for different brewing methods?
Absolutely. You can choose from Whole Bean, Coarse (Cold Brew/French Press), Medium (Drip), or Fine (Espresso) grinds on each product page.